At Book A Yatra, we strive to provide excellent service and ensure customer satisfaction. However, we understand that circumstances may arise where you need to cancel your booking or request a refund. Please review our refund policy below for details on eligibility, procedures, and timelines:

1. Eligibility:

   • Refund eligibility is determined based on the specific terms and conditions of your booking and may vary depending on factors such as the type of service, supplier policies, and cancellation deadlines.
   • Generally, refund requests are considered for cancellations made within the specified cancellation period and in accordance with our cancellation policy.

2. Refund Requests:

   • To request a refund, you must submit a formal refund request through your account on our website or by contacting our customer support team directly.
   • Please provide your booking details, including the booking reference number, and the reason for the refund request.

3. Processing Time:

   • Refunds will be processed within a reasonable timeframe after the receipt of your refund request, typically within [insert number] business days.
   • Processing times may vary depending on the payment method used and the policies of third-party payment processors.

4. Refund Methods:

   • Refunds will be issued using the original payment method used for the booking, unless otherwise specified.
   • If the original payment method is no longer available or valid, alternative refund methods may be offered at our discretion.